Job Description

Please Note:

• Current work authorization for Canada is required for all openings.
• You will be working on a hybrid schedule as part of Fidelity’s dynamic working arrangement.
• The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

How You’ll Make an Impact

What You Will Do:

Client engagement, Product Launch & Support communication

• Prepare client communications, including operational and product notices, urgent updates, and scheduled announcements.
• Compose product launch communication and manage distribution to relevant audiences.
• Work with SMEs, Product Managers, and Implementation Managers to create content for product launches.
• Collaborate with Strategic Account Management, Cli...