**Description:**

1.与餐饮部经理共同对餐饮营运进行频繁而全面的检查。
Conducts frequent and thorough operation inspections together with the Food and Beverage Manager.
2.监督对所有运营设备和营业用品的月度盘点。
Conducts monthly inventory checks on all operating equipment and supplies.
3.对菜单上的所有菜品和饮料有全面的认知和理解，并能推荐菜品和饮料的搭配及促销。
Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up-sell alternatives.
4.确保所有员工遵循品牌承诺并始终提供优异的对客服务。
Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
5.礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
6.经常亲自证实咖啡厅客人得到的是最好的服务。
Personally and frequently verifies that guests in the Market Café are receiving the best possible service
7.在咖啡厅区域花时间巡视以确保员工很好地管理咖啡厅区...