Job Description

The role oversees workshop operations, quality assurance, and compliance within an Oil & Gas environment. The incumbent ensures all processes, safety standards, and quality requirements are met while supporting training, service delivery, and customer satisfaction. The position involves workshop responsibilities, including equipment maintenance.

Responsibilities

• Drive the implementation of Quality Improvement Plans to achieve zero defects, zero quality escapes, and reduce COPQ.
• Manage customer complaints and ensure timely resolution and corrective actions.
• Develop and standardize quality procedures, control plans, inspection plans, and work instructions.
• Analyze quality data using statistical tools to identify trends and drive continuous improvement.
• Oversee NCR management, including tracking, closure, and performance reporting.
• Ensure product compliance and release in accordance w...