Visit Coordination and Animation: Be responsible for the end-to-end coordination and visits preparation (Markets Clients, Internal stakeholders, External Guests) to the Manufacture.
Manage the visit calendar, organize programs and timings, brief guides and coordinate with internal teams (Workshops, Hospitality, Heritage…)
Lead visits several times a week, accompany clients, present our Manufacture, guide them through workshops and answer their questions
Coordinate product presentations with Markets and Commercial teams
Accompany clients during informal moments (coffee breaks, lunches, dinners)
Visit Evolution and Tools: Develop new visit itineraries and tools, in line with internal or external stakeholders (speeches, presentation tools, written guides, client gifting, etc).
Client Communication: Manage the team shared mailbox and respond to external and client in...