Job Title: Customer Support Executive (Entry Level) – Mandarin Speaker
We are currently hiring enthusiastic and customer-oriented individuals to join our team as Customer Support Executives . This is an excellent opportunity for fresh graduates and entry-level candidates who are looking to begin their career in customer service.
Key Responsibilities:
Provide professional customer support via phone, email, and chat
Handle customer inquiries, complaints, and requests promptly and efficiently
Resolve customer issues while ensuring high customer satisfaction
Maintain accurate records of customer interactions in the system
Escalate complex cases to the relevant department when necessary
Follow company policies, procedures, and service standards
Requirements:
Candidate must have C1 Mandarin level
Fresh graduates are welcomed to apply
Good communication and interpersonal skills
Basic computer literacy
Positive attitude with willingness t...