Velenosi & Meredith Consulting in Penang is looking for a Customer Support Executive to assist customers using a leading fintech payment platform. This full-time role involves handling inquiries, resolving issues, and providing high-quality service through various communication methods.

The ideal candidate will have a strong command of Mandarin and at least 1 year of customer service experience, preferably within fintech or financial services. Willingness to work rotational shifts is necessary.