Teleperformance is seeking a Quality Assurance Manager in Malaysia to lead and improve quality management initiatives within their BPO operations. The ideal candidate will have over 3 years of management experience, a strong background in quality certifications, and the ability to drive continuous improvement in a rapidly changing environment. Responsibilities include leading a QA team, applying Lean Six Sigma methodologies, and setting quality strategies according to Teleperformance BEST QA standards.
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