Position Overview
Create Synergies Inc. seeks a Mandarin Bilingual Customer Service Representative in Cebu City to support Mandarin- and English-speaking customers. The role involves handling customer inquiries via phone, email, and chat while ensuring high-quality service and customer satisfaction. Candidates should be fluent in both languages, have at least a high school diploma, and possess 6 months to 2 years of customer service experience. Proficiency in CRM tools like Salesforce or Zendesk is a plus.
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