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Mandarin-English CSR: Multichannel Support Specialist

Create Synergies Inc.
Location 📍 cebu city, Philippines
Posted 📅 June 07, 2026
Work Type ⏰ Full-time

Position Overview

Create Synergies Inc. seeks a Mandarin Bilingual Customer Service Representative in Cebu City to support Mandarin- and English-speaking customers. The role involves handling customer inquiries via phone, email, and chat while ensuring high-quality service and customer satisfaction. Candidates should be fluent in both languages, have at least a high school diploma, and possess 6 months to 2 years of customer service experience. Proficiency in CRM tools like Salesforce or Zendesk is a plus.
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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
cebu city, Philippines