Hammerjack Pty Ltd is seeking a Specialist for their Contact Center. This role requires advanced bilingual skills in Mandarin and English, focusing on enhancing customer experiences and resolving inquiries. Responsibilities include managing daily operations, supporting Mastercard products, and improving service standards. Candidates should have a degree in Business Administration or Communication, along with 3-5 years of experience in customer service or the financial industry. Strong communication and project management skills are essential.
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