Position Overview
Job Title: Customer Support Executive (Entry Level) – Mandarin & Cantonese Speaker
We are currently seeking enthusiastic and customer-focused individuals to join our team as Customer Support Executives . This is a great opportunity for fresh graduates and entry-level candidates who are looking to start their career in customer service.
Key Responsibilities:
- Provide professional customer support via phone, email, and chat
- Handle customer inquiries, complaints, and service requests efficiently
- Resolve customer issues in a timely and professional manner
- Maintain accurate records of customer interactions in the system
- Ensure high levels of customer satisfaction at all times
- Collaborate with internal teams when escalation is required
Requirements:
- Candidate must be able to communicate both in Mandarin & Cantonese
- Fresh graduates are welcome to ap...