MCI is a fast‑growing tech‑enabled business services company offering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (Xaa S) cloud solutions across multiple industries. We operate call centers with onsite and remote agents in the United States and abroad. The role is for a confident and professional Mandarin Call Center Representative who can thrive in a fast‑paced environment and deliver high‑quality customer communication. Position Responsibilities Professionally handle customer interactions across multiple communication channels. Provide assistance, information, and support to customers when required. Accurately capture and maintain customer information and records. Deliver a professional and positive customer experience. Meet quality, productivity, and performance standards. Follow company procedures, systems, and campaign processes. Work effectively within a team environment while maintaining individual performance. Can...