Position Overview
Description
Robert Half is currently recruiting for an experienced Order to Cash leader to guide billing, accounts receivable, and commercial collections operations for our client in Knoxville, Tennessee. This role will oversee performance, strengthen reporting visibility, and refine processes that support accurate invoicing and timely cash flow. The ideal candidate brings strong analytical capability, leadership experience, and a hands-on approach to improving controls, team execution, and operational consistency.
Responsibilities:
• Direct day-to-day order to cash activities, including billing, receivables management, collections follow-up, and issue resolution across the function.
• Lead the review of aging trends and collection performance to identify risks, prioritize actions, and improve cash conversion outcomes.
• Develop and monitor key performance indicators that measure team productivity, billing accuracy, dispute resolution, and ...