We are currently recruiting for two experienced Third Party Managing Agent Officers to join a well-established housing Association on a temporary contract for 2 months, with strong potential for permanent opportunities thereafter.

This is an excellent opportunity for housing professionals with experience managing relationships with third party managing agents and a solid understanding of leasehold and service charge management.

Key Responsibilities

* Managing and responding to TPMA emails, correspondence, and resident queries

* Monitoring managing agent performance and escalating concerns where necessary

* Investigating and responding to Stage 1 complaints in line with policy and procedures

* Reviewing and challenging service charge and managing agent costs

* Raising purchase orders relating to service charge and TPMA fees

* Liaising with residents, neighbourhood colleagues, and external managing agents

* Supp...