[What the role is]

This role sits at the intersection of strategic workforce planning and operational excellence, driving the development, implementation, and evaluation of workforce policies that strengthen the social service sector's manpower capabilities. The role will shape sector-wide manpower strategies — translating complex workforce challenges into actionable policies and initiatives — while ensuring rigorous execution that delivers measurable impact on the sector's ability to attract, develop, and retain talent.

The role plays a central part in strengthening the sector's talent pipeline, leading outreach and engagement efforts that position social service as a compelling career destination for potential entrants, students, and mid-career switchers. It partners with SSAs and IHLs to co-create and amplify attraction strategies, ensuring outreach efforts are audience-appropriate, evidence-informed, and aligned with broader sector branding.

[What yo...