Mandatory Requirement/eligibility Criteria

Strong Experience in Lloyds London Market (Insurance) and Credit control.
Should be okay with WFO
Should be flexible with US Shifts
comfortable for Noida Location

Key Responsibility Areas including preferred Skills and Experience
Should be able to manage and execute process and business level goals, to achieve agreed performance metrices.
To ensure complete operations management including any escalation w.r.t. any operational issue along with performing against all SLAs.
To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements and interact with a client on a day-to-day basis responding to their requirements at a short notice by re-aligning priorities.
Provide coaching and feedback to team members to enable them to improve their performance.
Brainstorm & identify transformation opportunities and coordinate with various stakeholder for its execution
Mana...