The ideal candidate has deep knowledge of Travel Agent business and Supplier call centers as they will be responsible for managing all existing and future North America agent partners. This responsibility encompasses all facets of account management such as day-to-day partner communications, performance reporting and QBR strategy, performance forecasting exercises, and growth expansion through various product solutions. The ideal candidate will also craft and deliver Uplift’s Agent Learning and Development Program. Additionally, they will have extensive experience with agent training and program management in order to create a curriculum from ground zero and successfully manage it to support our internal Account team and external agent partners.

What You’ll Do:

• Increase transaction volume and overall percentage penetration of the Agent Business
• Expand partnership with current portfolio through account management best practices
• Create and exe...