STATEMENT OF PURPOSE The Office of Clinical Informatics (OCI) at NHG Population Health serves as a pivotal team responsible for overseeing critical IT infrastructure that underpins healthcare delivery across Community Care and Population Health missions. Operating under the leadership of the Chief Clinical Information Officer, the team manages essential electronic medical record systems, specifically the Next Generation Electronic Medical Record (NGEMR) and National Electronic Health Record (NEHR). The OCI team plays a multifaceted role in ensuring seamless system operations through comprehensive build management, rigorous testing protocols, and responsive troubleshooting services. Beyond technical responsibilities, the team orchestrates crucial people-centric functions, including maintaining robust user access controls, coordinating staff training programmes, and implementing effective change management strategies. Through these integrated efforts, OCI enables healthcare professionals...