Oversee and manage daily freight forwarding and transportation operations. Coordinate import and export shipment arrangements with clients, carriers, shipping lines, airlines, and logistics partners. Monitor shipment schedules and ensure timely delivery of cargo. Handle freight documentation including invoices, permits, customs clearance documents, and shipping instructions. Develop and maintain strong relationships with customers, vendors, and business partners. Resolve operational issues, shipment delays, and customer inquiries in a timely manner. Monitor transportation costs and optimize logistics efficiency. Ensure compliance with local and international shipping regulations and company policies. Supervise and guide operations staff and coordinate workflow within the logistics team. Prepare operational reports and provide updates to management regarding shipment status and business performance. Support business development activities and identify opportunities to expand logistics s...