Manager - Service Operations - Queenstown Airport

Lead premium hospitality. Elevate the lounge experience.

• Lead a flagship lounge operation in one of New Zealand’s most iconic destinations.
• Own the end‑to‑end operation – from people leadership and service excellence to commercial performance.
• Grow your leadership career with Compass Group NZ within a premium aviation and hospitality environment.

As Manager – Service Operations , you will be responsible for organising and managing lounge operations in line with Compass Group and Air New Zealand standards. You’ll ensure the contract is fully compliant, delivers exceptional guest experiences, and operates commercially in line with growth and retention targets — while leading and developing a high‑performing team.

• Lead and manage daily lounge operations, ensuring services are delivered in line with contract requirements an...