This employee is responsible for supporting the full lifecycle of tenant management across the Lifelong Learning Institute (LLI) campus. This includes overseeing new leases, lease renewals, day-to-day enquiries, service bundling, and relationship-building to support tenant satisfaction and long-term retention.
As part of the wider company vision, the employee will also help explore new revenue channels, support data-driven performance reporting, and provide key operational support to ensure smooth execution. Additionally, he/she will contribute to broader BD initiatives that intersect with tenant engagement and programming collaboration.
1. Tenancy Management & Reporting Manage the end-to-end tenancy lifecycle: sourcing, onboarding, renewals, reinstatements, and handovers. Serve as the first point of contact for tenant enquiries and operational issues. Maintain accurate tenancy records, agreements, and compliance documents. Ensure lease terms and regulatory requirements are met. ...