Perform customer facing functions such as assisting with patron engagements, concert tickets distribution, Suite assignment and appreciation dinner/lunch meet and greet.
Provide sales team with timely updates and results to help them maximize opportunities.
Act as point of contact for in-house and regional Premium Mass Sales Team to coordinate and assist with all Premium Mass sales efforts including customer facing functions.
Responsible for the tracking and reporting of Premium Mass segment KPIs.
Assist with reviewing and approving coding requests from Premium Mass and Player Development teams.
Work with SSIR, Direct Marketing and Revenue teams on Cash Check-In Program and Slot Rolling Program group codes, rate plans, weblink set up, tracking and reporting, disputes/adjustments, etc.
Work with Revenue and Casino Reservation teams on Premium Mass Roadshow offer set up, tracking and re...