**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.**

**Overall Purpose:** To lead, direct, and optimize a team of telesales

representatives in a consumer call center, driving revenue growth through

effective sales and upselling strategies while ensuring superior customer

service and satisfaction.

**Key Roles and Responsibilities:** Typical tasks may include, but are not limited to, the following:

**Leadership and Customer Experience:** Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.

**Data Analysis and Strategy Development:** Analyze data to develop and

implement strategies that drive revenue generation and continuous improvement.

**Operational Management and Efficiency:** Direct daily activities and execution of call centers and vendor operation...