Hotel Brand: Crowne Plaza Hotels & Resorts

Location: Malaysia, Penang

To recruit, coach, train and develop personnel within the new Global Sales Support Center. Responsible for developing sales plans, strategies, driving maximum sales goal achievement, process improvements, technical training and sales metrics productivity for the new centralized sales model. Position will manage a team of 8-15 Key Account Managers responsible for driving revenue and managing key accounts within the Americas.

Key Accountabilities

• Working in conjunction with the Director of the AMER Global Sales Center to forge team strategy and execution
• To pro-actively manage, develop, coach and motivate team of Key Account Managers/ Business Development Managers in order that they achieve their targets and fulfill their potential
• Engage with key stakeholders across the business to find long-term solutions to maximize resource effectiveness and...