Ensure that customer complaints are dealt with in an effective manner and resolved. Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company procedures
To grow, develop and build awareness of the product and service offering
Identification of new business opportunities and the development of marketing strategies
Ability to handle client queries and problem solving
Maintaining detailed knowledge of the company’s product, service, and processes
Keep abreast of what competitors are doing and trends in the industry
Manage client relationship through all phases of the sales cycle
Manage sales efficiencies and processes to ensure customer satisfaction
To uphold and promote the company values and culture