Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

JOB SCOPE:

The incumbent is responsible in driving sustained increase in customer and agent steerage to PRUPanel Plus, ensuring customers receive the right care at the right place at the right cost, while supporting Prudential’s health sustainability, claims cost containment, and customer experience objectives.

This role plays a critical connector function across Sales Enablement, Agency, Claims, Medical, Operations, and Digital teams to translate PRUPanel Plus strategy into measurable utilisation ou...