Job Purpose: Provide Production Support for Digital Platform (EDMS/BAW and Digital Workers)

Key Responsibilities

• Provide L1/L2 - Production Support for EDMS application
• 4-8 yrs experienced Production support lead/engg
• Should have thorough knowledge and work experience in WebLogic Webserver and Oracle database
• Should have strong knowledge on Java code and Unix/Linux commands
• Should have managed complex production support functions and be willing to support during off business hours if needed
• Excellent in attitude and English communication
• Should have knowledge and experience in working with Microsoft Excel, PowerPoint etc. and be able to make status reports as required
• Provide excellent reporting and communication on the Production Support and Project status
• Manage and direct team to raise alert to phone calls, emails and incident tickets to the respective process team. ...