Position Overview
Role name: Manager, Payments implementation
Work site: Miami, US (Remote)
Β
JOB SUMMARY
The Manager, Payments Implementation is responsible for supporting the documentation, testing, and operational stand-up of payment, refund, and downstream financial services processes as part of the clientβs reservation system implementation. This role focuses on requirements gathering, process flow documentation, test case development, and User Acceptance Testing (UAT), as well as operational readiness activities for Payments Acceptance.
Β
Working closely with Technology, Accounting, Guest Services, and external payment partners, this position ensures that payment solutions are implemented accurately, compliantly, and in alignment with business and operational requirements. The Manager plays a key role in enabling successful payment functionality, minimizing implementation risk, and supporting a stabl...