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⏰ Full time

Manager, Parts & Service

Samuel, Son & Co.
Location 📍 Fort Mill, United States
Posted 📅 June 04, 2026
Work Type ⏰ Full time

Position Overview

Key Responsibilities

Aftermarket Strategy & Growth

  • Own and execute the growth strategy for parts and service across strapping equipment and related packaging systems
  • Drive recurring revenue through spare parts programs, preventative maintenance, and service agreements
  • Partner with sales to expand installed base penetration, cross-sell parts, and increase customer share of wallet
  • Identify opportunities to standardize and scale offerings across key product lines (tools, heads, dispensers, automation systems)
  • Parts Business Leadership

  • Lead all aspects of parts operations including pricing, stocking strategy, and fulfillment
  • Optimize inventory using an 80/20 approach—prioritizing high-velocity and critical spare parts for strapping systems and tools
  • Improve fill rates, lead times, and inventory turns while managing working capital
  • Develop strategic SIOP program to ensure conti...
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    Job Details

    Employment Type
    Full time
    📊
    Category
    Operations Specialties Managers
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Fort Mill, United States