Ensure stability and governance for FX platforms as a Manager. Direct application support, incident management, and team development within a high-performing trading environment.
As the Senior Manager for FX Application Support, you will lead comprehensive production support functions while overseeing team dynamics and operational discipline. Your role as incident commander will drive rapid resolution during outages and foster continuous improvements across processes and tools.
Key Responsibilities:
• Lead a team of FX application support professionals
• Maintain availability and health of FX applications
• Drive incident response and root cause identification
• Collaborate with stakeholders in governance forums
• Enforce effective change management practices
Requirements:
• Solid experience in capital markets application support
• Strong grasp of FX business flows and risks
• Proven capability to manage high-severity incidents
• Familiarity with obs...