Provide strategic analytical support to the Loyalty and Partnership function. Initiate and support projects to address strategic and tactical business questions for the Loyalty department related to performance, program evolution, cost optimization, etc. Design complex performance tracking methods for loyalty programs; and translate insights into actions. Interpret, explain, and present technical findings to business stakeholders in practical non-technical language. Work well independently, as part of a global team supporting several regions.

**Your Day to Day:**

+ Conducts thorough database mining and analysis to answer business questions.
+ Manages functional area stakeholders by aligning with their specific business priorities and delivering on initiative results.
+ Develops quantitative metrics and maintains forecasts for key performance indicators (KPIs) to measure Loyalty program performance.
+ Creates complex models of member behavior and program costs...