**Job Summary**

The Manager of UC Telephony provides operational leadership and team management for the organization's unified communications telephony services, with primary responsibility for Cisco Webex Calling (or equivalent cloud/hybrid UC platforms). This role combines technical oversight with people management to ensure reliable, secure, and high-performing telephony operations, including voice calling, emergency services (E911), call admission control, and location-based features. The Manager leads the UC Telephony team in delivering consistent service, optimizing integrations, managing day-to-day operations, and aligning capabilities with enterprise communication needs and user experience goals. The Manager partners closely with Network Engineering, Security, DevOps/IT Operations, Contact Center teams, and Business stakeholders to maintain a resilient, compliant, and cost-effective UC telephony environment.

**Key Responsibilities:**

+ Lead and develo...