We are seeking an experienced and hands-on IT Manager to lead our technology operations, infrastructure, and support services. This role is responsible for managing a team, overseeing IT systems, driving projects, and maintaining a secure, reliable technology environment. The ideal candidate brings strong leadership experience, deep Microsoft 365 E5 expertise, and a willingness to contribute directly to day-to-day operations when needed.

Key Responsibilities

Leadership & Team Management

• Lead, mentor, and develop the IT team, fostering a high-performance culture
• Conduct regular employee performance reviews and provide ongoing coaching
• Manage workloads, priorities, and resource allocation across the team

IT Operations & Support

• Oversee helpdesk operations to ensure timely and effective user support
• Participate in hands‑on technical work when required, especially during criti...