Position Overview
Description
Are you a technical leader who thrives on keeping complex systems running seamlessly — and is genuinely obsessed with delivering an exceptional experience for the people who depend on them?
As the IT Support and Networking Engineering Manager for Zappos and Shopbop, you'll lead a distributed team of 8–10 engineers across Las Vegas, Madison (WI), and New York City, ensuring the IT infrastructure and network systems that power two e-commerce brands stay fast, reliable, and ready for what's next. From corporate office technology to studio production environments, your team supports the complex, interconnected systems that employees and customers count on every day — and you take that responsibility seriously.
You'll own the strategy and execution behind network infrastructure, cloud services, audio/visual systems, and end-user computing, while partnering closely with Amazon IT teams to drive automation, reduce operational overhead, and raise the bar on ser...