In today’s rapidly evolving financial services landscape, operational resilience is paramount. It encompasses the ability of an organization to anticipate, prepare for, respond to, and adapt to incremental change and sudden disruptions. As financial institutions face increasing threats from cyber incidents, natural disasters, and regulatory changes, maintaining operational resilience is crucial to safeguarding critical operations and ensuring business continuity.

We seek an experienced manager to assist in the business continuity management (BCM) and resilience of GWAM’s critical processes, ensuring Manulife meets its service commitments to customers and regulators. This role involves executing on strategies to protect essential services and operations. By managing risk and fostering preparedness, this manager will ensure our business segment thrives during challenges and maintains customer, stakeholder, and regulator trust.

**Position Responsibilities:**

**V...