Elevate assistive technology services as the Manager at CNIB SmartLife in Toronto, ON. This in-person leadership role is about service excellence and client interaction, operating five days a week.
The CNIB SmartLife Manager plays a pivotal role in advancing services for individuals with sight loss in Toronto. You will oversee operations at the Bayview location, focusing on high-quality service delivery of assistive technologies. Working closely with the SmartLife team and Director, your responsibilities include supervising staff, enhancing client engagement, and ensuring operational success.
Key Responsibilities:
• Manage the Bayview SmartLife daily operations
• Ensure high service standards in technology support
• Train and supervise SmartLife staff and volunteers
• Resolve client inquiries and operational challenges
• Coordinate with internal teams for consistent service
Requirements:
• 3-5 years managing client service operations
• Proven leadership an...