⏰ Full time

Manager, D+TT Command Centre IT Support (Singapore Based)

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Marriott International

                    Location
                    📍 Singapore, Singapore
                

                    Posted
                    📅 June 04, 2026
                

                    Work Type
                    ⏰ Full time
                

Position Overview

DURATION: October 2026 – December 2027 (2 Headcounts)
LOCATION: Singapore

JOB SUMMARY

The Command Center IT Support role provides hands-on technical support within the Command Centre and to hotels during the Power of M transition, including cutover and hypercare. Working on a rotating 24x7 shift roster (nights, weekends and public holidays), the role triages incidents, resolves common end-user and workstation issues, assists with network/connectivity challenges, and ensures accurate ticket logging and escalation using ServiceNow and Jira.

Key Responsibilities
Provide Level 1/2 technical support for Command Centre associates during assigned shifts, including guidance on tools, processes, and technical triage.
Support hotels requesting technical assistance during cutover and hypercare, providing timely troubleshooting, guidance, and clear communications.
Troubleshoot connectivity issues impacting hotel ...
                

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Job Details

⏰

Employment Type

Full time

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