Position Overview
Job Description
We are hiring a Manager of Distribution Operations (Process Improvement) to join our organization. This is not a traditional PMO or coordination role. We’re looking for engineering minded, process driven leaders who have owned complex operational problems end to end and delivered real, scalable solutions across technology, operations, and training.
If your background is primarily task tracking or status reporting, this role will not be a fit. If you thrive in ambiguity, diagnose broken processes, design future state solutions, and drive measurable business outcomes—this role is built for you
What You’ll Do
As an IT Program Manager, you will own operational solutions—not just timelines. You will:
• Diagnose operational, process, and system gaps across Specialty Operations, including installation, on demand maintenance, logistics, supply chain, and sales adjacent workflows
• Design future state processes and operating models, including:
o ...