The Manager - Digital Channel Sales (Payments) drives both product and sales outcomes for digital banking channels—including the mobile banking app, web banking platform, APIs, and development portal. This role supports pre-sales for Relationship Managers and fintech partners, shapes the strategic product direction for digital channels by defining UX/UI roadmaps and customer journeys, and is accountable for customer adoption, experience, and engagement. The role ensures seamless integration across backend and partner systems, focused on improving conversion rates and customer satisfaction through close coordination with business, sales, product, and technology teams.

• Lead pre-sales activities to support Relationship Managers and fintech partners in effectively positioning and onboarding digital channel solutions.
• Drive commercial and product-led growth for digital platforms including mobile banking, web banking, APIs, and development ...