Lead Deal Desk Operations for both existing & prospective customers, with direct responsibility for ensuring all deals are structured within the parameters set in our Pricing & Packaging guidelines
Drive the Deal Desk workflow process, ensuring cross-functional stakeholders are included, informed, and empowered to make decisions - while removing roadblocks to ensure turnaround time KPIs can be met
Build and maintain a deal calculator that effectively models various deal criteria, to include the gross margin impact of various concessions and across the span of a contract. Confirm deal calculations received from the field are correct, and support custom modeling as necessary
Serve as a senior advisor to AEs and CSMs for deal economics, developing strategic plans for how to position pricing & packaging to prospects and customers that balance the need to win and retain business with gross margin protection