Manager Data Sourcing & Integration – CX

Grade Level: L3
Location: Lahore
Last Date to Apply: 2nd March 2026

We are seeking a performance-driven Manager Data Sourcing & Integration to lead customer data acquisition, integration, and governance initiatives within the Customer Experience (CX) domain.

This role is responsible for ensuring accurate, timely, and reliable data flows, enabling CX analytics, service performance monitoring, journey optimization, and decision-making.

The position requires strong expertise in enterprise data integration, customer data management, operational controls, and data quality frameworks within high-volume service environments.

Responsibilities

• Lead CX-focused data sourcing strategy sourcing data from CRM, contact center systems, digital channels, complaint management platforms, and service applications.
• Oversee ETL/ELT pipelines supporting existing B...