Customer Success Manager, NSR

The mission of Amazon Global Selling (AGS) is to enable vast global selection on Amazon's WW Stores through recruiting and supporting quality and compliant Sellers from anywhere around the world.
Today, CN Global Selling (CNGS) supports millions of China Sellers for their success on up to 21 Amazon worldwide marketplaces including US, CA, EU, JP, AU, IN etc.

Your and your team's responsibilities revolve around three main areas: driving analytical insights, developing business plans, and working collaboratively with cross-functional teams.
I. Analytical Insights:
-Conduct deep-dive analyses to uncover key success drivers and obstacles, focusing on both Seller and Sales behavior.
-Share data-driven insights with stakeholders from China and international teams.

II. Business Plan Development:
-Develop China business plans to drive Seller success from the ground up (Cold Start).
-Identify opportunities for t...