Manager – Customer Service Transformation

Location: India/Madurai

Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment.

Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and speciality threads.

With a proud heritage dating back more than years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across countries with a workforce of over ,, serving our customers worldwide.

Role Purpose: