3 day Hybrid model working out of Ottawa and/or the Toronto area.

This is a 1-year contract and/or internal secondment opportunity.

We’re seeking a strategic and relationship-driven Manager, Customer Segments to lead growth across two priority segments: the Canadian Defence Community (CDC) and Retirement life stage. In this role, you will own and deepen partnerships, translate customer insight into targeted value propositions, and deliver sustainable growth through segment-specific strategies and programs. This is a high-impact role that blends partner management, customer strategy, and execution excellence.

Partner Strategy & Management

• Build and lead robust partnerships with organizations serving the CDC and retirement-focused networks
• Identify, negotiate, and manage strategic alliances that drive customer acquisition, engagement, and retention
• Act as the primary relationship owner, ensuring mutual value creation and l...