Key Account & Strategic Relationship Management: Build and nurture high-trust partnerships with 3PL partners ensuring alignment with talabats strategic objectives. Serve as the single point of accountability for 3PL performance balancing immediate needs with long-term growth strategies.
Negotiation & Agreement Execution: Lead high-stakes negotiations to secure win-win agreements that ensure reliable rider availability and cost efficiency. Continuously assess and refine agreement terms to reflect market dynamics and operational priorities.
Operational Execution Excellence: Implement and monitor Standard Operating Procedures (SOPs) to achieve compliance and efficiency. Address operational challenges swiftly while driving measurable improvements in 3PL service quality.
Performance Optimization & Data-Driven Decisions: Track key performance indicators (KPIs) such as rider supply reliabil...