Job Summary
The Manager of Collections is responsible for overseeing the day-to-day operations of the company’s Collections team and supporting effective cash collection activities. This role focuses on executing established collections strategies, ensuring adherence to policies and internal controls, and managing team performance to meet departmental objectives.

Reporting to the Director of Credit to Cash, this position partners closely with Accounting, Billing, Accounts Receivable, Financial Systems, and other internal stakeholders to support consistent, compliant, and efficient collections processes.
Key Responsibilities People Leadership & Team Management

+ Manage and develop the Collections team, including 3 direct and 4 indirect reports, to ensure timely execution of assigned responsibilities.

+ Assign work, monitor workloads, and ensure priorities align with departmental goals.

+ Provide coaching, feedback, and performance support to pr...