**ABOUT THIS POSITION**

The Manager, Clinical Product Consultants-UM, is responsible for supporting the day-to-day operations, performance, and engagement of the UM Clinical Product Consultants. This role functions as a frontline leader and working manager, providing mentorship, guidance, and operational oversight while maintaining visibility into client activity and team performance.

The Manager plays a key role in reinforcing standardized workflows, supporting execution of leadership priorities, and ensuring the timely and appropriate escalation of client concerns to the Director of Clinical Services in accordance with organizational protocols.

**WHAT YOU'LL DO**

**Performance Management**

+ Reinforce performance expectations through **ongoing coaching, mentorship, and real-time feedback** in alignment with established workflows and best practices

+ Monitor team quality and consistency as part of day-to-day support, identifying ...