Position Overview
Job Description
WHAT’S ON YOUR PLATE?
Oversees and solves all daily logistics related operations.Initiating, leading and optimizing full order cycle in assigned cluster.Owns the communication with external suppliers.Supervise, coach multiple rider supervisor and rider trainers.Set up SOPs, policies and tools for safety/compliance of riders and partners.On-ground support in the coordination of marketing campaigns and activities across all brand entities.Responsible for city rider experience and satisfaction score.Provide weekly updates to country management on projects & performance progress.Responsible for the cluster Acquisition targets.Monitor cluster logistics SLA in alignment with the centralized acquisition team to fulfil the required riders per area.Responsible for the supplier’s performance management.Responsible for the operational zone setup a...