The Manager Centralized Account Opening & Term Deposit is responsible for leading the centralized processing of term deposit account openings, ensuring accuracy, compliance, and timely response. This role also involves coordinating with branches and teams to resolve issues, streamlining processes, monitoring performance, preparing reports, and implementing process improvements to enhance efficiency and maintain high service standards. Key Responsibilities:
Lead the centralized processing of term deposit account openings, ensuring accuracy, compliance, and timely onboarding.
Oversee documentation verification and adherence to KYC, AML, and regulatory guidelines.
Coordinate with branches, internal teams, and customers to resolve issues and streamline processes.
Monitor performance metrics, TAT, and quality standards for the centralized account opening team.
Prepare reports, MIS, and analysis for management review.
Identify process improvements to enhance efficiency and ...