⏰ Employee

Manager Call Center Services

🏢

iQor

                    Location
                    📍 Novaliches, Philippines
                

                    Posted
                    📅 June 21, 2026
                

                    Work Type
                    ⏰ Employee
                

Position Overview

Job Summary: 
Responsible for creating, structuring, and managing call center partnerships within iQor. This position is an opportunity to work in a highly collaborative environment with professionals from different backgrounds focused on creating a new business model. This venture is unusual in the industry, and so the person will need to be energetic, creative and entrepreneurial, and a good communicator and collaborator.
Responsibilities: 
Leads iQor search to select new call center partners when necessary
Negotiates pricing with call centers.
Continually investigates creative methods to reduce costs.
Manages information flow to and from the call center.
Decides on most important KPIs and metrics to track call center on.
Monitors call center performance.
Communicates with and presents to large and small groups working on this venture.
Works collaboratively with other initiative leads. (i.e. I...
                

Apply Now

Submit Application →

Quick and easy application process

Job Details

⏰

Employment Type

Employee

📊