Position Overview
Manager/Assistant ManagerJob Description Service
To ensure guest needs/expectations are met or exceeded by providing efficient and professional service To lead by example, by demonstrating exemplary professionalism To resolve any and all potential service failure issues To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation To perform duties in the best interests of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
Management
To maintain high standards in Customer Service through direct supervision To develop individual staff Performance Standard by planning and implementation of in-house training and development programmes To ensure that the restaurant operates in compliance with the Company’s Policies/Regulation and Standard Operational Procedures, as well as local authorities’ and the NE...